Privacy Policy
Last Updated: September 23, 2026
Previously revised November 9, 2020
Creswell Richardson (“we,” “our,” or “us”) is committed to protecting the privacy and accuracy of personal information to the fullest extent possible, in accordance with applicable state and federal laws. Except where required by law, such as in response to subpoenas or other legal instruments, we do not sell or redistribute personal information collected through our website.
Information We Collect
When you visit MyCreswell.com, our servers may automatically collect certain analytics data, including:
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Web pages requested
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Referring web page
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Date and time of access
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Browser and device information
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IP address
This information is used for analytics, website security, troubleshooting, and improving the user experience. It is not used to personally identify individual website visitors.
When users log in to view restricted content or submit forms, we may collect and store additional information associated with their accounts, including:
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CR display name
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CR directory email address
Cookies
MyCreswell.com may use cookies to personalize content, improve the user experience, analyze website performance, and facilitate online transactions. Cookies do not store sensitive personal information.
You may disable cookies through your browser settings; however, doing so may affect certain website features or functionality.
Webforms
Our website uses webforms for purposes such as inquiries, registrations, service requests, and other communications. These forms may collect personal information, including:
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Name
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Email address
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Phone number
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Company information
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Information voluntarily provided within the form
Information submitted through webforms is used for the purpose for which it was collected. Creswell Richardson will not use submitted information for unrelated communications unless separately authorized by the user.
Mobile Information and Text Messaging
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to be removed from receiving future communications, you can opt out by texting STOP.
How We Use Information
We may use collected information to:
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Communicate with individuals who contact us through the website
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Respond to inquiries, registrations, and service requests
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Analyze website activity and performance
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Troubleshoot technical issues and enhance the user experience
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Identify authorized users accessing secure content
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Pre-fill forms and streamline user interactions
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Maintain website security and prevent fraudulent or unauthorized activity
Information Sharing and Disclosure
Creswell Richardson does not sell, trade, or distribute personal information to third-party organizations for their marketing or promotional purposes.
We may disclose information when required by applicable law, a subpoena, court order, or another valid legal process. We may also disclose information when reasonably necessary to protect the rights, property, or safety of Creswell Richardson, our customers, website users, or others.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Third-Party Websites
This Privacy Statement applies only to MyCreswell.com. Our website may contain links to other websites, including other Creswell Richardson websites, that operate under separate privacy policies.
We encourage you to review the privacy policy of each website you visit. Creswell Richardson is not responsible for the privacy practices or content of third-party websites.
Updates to This Privacy Statement
We may update this Privacy Statement periodically. Any changes will be reflected by a revised “Last Updated” date at the top of this page.
We encourage you to review this Privacy Statement periodically to stay informed about how we collect, use, and protect your information.